Yealink has officially opened its new Global Operational Headquarters and Customer Experience Center (CEC) in Singapore, marking a significant step in the company’s global growth strategy while strengthening support for customers and partners across Asia and beyond.
The new facilities reinforce Singapore’s role as a regional technology hub, enabling Yealink to enhance cloud service operations, customer engagement and business collaboration as demand for unified communications and collaboration (UC&C) solutions continues to grow worldwide.
Singapore Strengthens Yealink's Global Strategy
The newly established operational headquarters will support several key functions across Yealink’s international business, including market enablement, customer support, cloud service management, operational coordination and supply chain collaboration.
According to Yealink Executive Vice President and Board Secretary Jay Liu, Singapore represents more than just a regional office. Its strong regulatory environment, mature digital infrastructure and trusted business ecosystem make it an ideal location to support the company’s long-term global operations.
The headquarters will also serve as an important operational center for Yealink Management Cloud Service (YMCS), helping deliver secure and reliable cloud services for customers around the world.
New Customer Experience Center Brings Technology Closer to Partners
Alongside the headquarters, Yealink also launched its new Customer Experience Center (CEC).
The facility provides customers and business partners with opportunities to experience Yealink’s latest communication and collaboration technologies through live demonstrations, product showcases, training programmes and solution workshops.
The company said the CEC reflects its commitment to building stronger relationships with local businesses while supporting talent development and innovation across Singapore and Southeast Asia.
Supporting the Future of Digital Collaboration
For more than 25 years, Yealink has focused on developing unified communications and collaboration technologies for businesses worldwide.
Today, the company serves customers across more than 140 countries and regions and is recognised as one of the global leaders in the video conferencing market. The expansion in Singapore represents the next phase of its strategy to deliver trusted, secure and locally supported digital workplace solutions.
Why This Matters
As businesses continue adopting hybrid work and cloud-based collaboration, reliable digital communication infrastructure has become increasingly important.
Investments such as Yealink’s Singapore headquarters not only strengthen regional technology capabilities but also support Southeast Asia’s growing digital economy. By combining global expertise with local operations, companies can respond more effectively to customer needs while helping businesses accelerate their digital transformation journeys.
Driving Asia's Digital Future
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Learn More
To learn more about Yealink’s unified communications solutions and its new Singapore Global Operational Headquarters, visit https://www.yealink.com for the latest updates and product information.
FAQs
1. Why did Yealink choose Singapore for its Global Operational Headquarters?
Singapore offers a strong legal framework, robust data protection regulations and mature cloud governance, making it an ideal location to support Yealink’s global operations.
2. What is the purpose of Yealink's Customer Experience Center?
The Customer Experience Center provides live product demonstrations, training sessions, solution showcases and collaboration opportunities for customers and business partners.
3. How many countries does Yealink operate in?
Yealink serves customers in more than 140 countries and regions worldwide and is recognised as one of the global leaders in unified communications and video conferencing solutions.
